Data confidentiality

Red Orbit protects your data.

Personal Data

We need your personal data for two reasons: firstly, to efficiently reply to your inquiry or to process your registration for an event; and, secondly, to provide you with an optimal experience on our website and on other digital channels used by us.

Therefore, your personal data will be used solely for the needs of fulfilling an order (e.g. sending informative materials, offers, invoices, all relating to the order) and for improving our communication with you (e.g. targeted advertising and sending of emails).

By consenting to the processing of personal data, you agree that we can use the obtained personal data also for the purposes of direct marketing and for the purposes of sampling, surveying, and statistical processing of data; for determining the use of services; for adapting the offer and segmentation; for market research; for informing you of our offer, new products and special offers; for sending e-newsletters and other advertising materials; for informing users about the services of the company Red Orbit d.o.o. and associated persons; and for other ways of using the submitted data. In the process, the data collected may be forwarded to third parties, with which Red Orbit has concluded a Data Processing Agreement.

The user may at any time request Red Orbit in writing to stop using his/her personal data, either permanently or temporarily. During the controlling of personal data, a person may request to view and update the data in the database. The website manager shall handle all of the acquired personal data in accordance with the laws in force. Your data shall be properly protected against loss, destruction, falsification, manipulation, and unauthorized access or unauthorized disclosure by third parties.

Right to Information

Should you have any questions regarding our personal data protection policy or how we handle your personal data, feel free to contact us:

Red Orbit d.o.o.
Stegne 13G
1000 Ljubljana
Slovenia
T: +386 (0)590 75 680
E: info@red-orbit.com

Based on your request, we will inform you which personal data we have collected, in writing and in accordance with applicable regulations.

Intended Use

People are not numbers. We are individuals with our own goals, preferences, needs and problems. If we wish to provide the most personalized user experience possible, we first need to understand the needs and problems of each user. For this purpose, we have to get to know you a bit better. We want to know which topics you are interested in; which contents you are reading on our websites; which events you are attending; which communication channels are the most suitable for communicating with you, etc.

By consenting to the storing, processing and forwarding of personal data by participating in prize competitions, downloading files from Red Orbit’s websites, submitting data via online forms, or subscribing to an e-newsletter, the user allows the company Red Orbit d.o.o. to process and store the submitted personal data, in accordance with the laws in force. By giving consent, the user allows the company Red Orbit d.o.o., as the controller of the personal data filing system, to process the obtained personal data for the purposes of sampling, surveying, and statistical processing of data; for determining the use of services; for adapting the offer and segmentation; for market research; for informing of our offer, new products and special offers; for sending e-newsletters and other advertising materials; for informing users about the services of the company Red Orbit d.o.o. and associated persons; and for other ways of using the submitted data.

The company Red Orbit d.o.o. is allowed to process the above-mentioned data for its own needs until consent is withdrawn, requesting the removal of the personal data from the database; otherwise, it is allowed to process them for as long as is necessary to achieve the purpose for which the data has been collected, i.e. 10 years for registered users, 5 years for all other users, and until an e-newsletter subscriber unsubscribes, or until the controller ceases its marketing activities. During the controlling of personal data, a person may request to view and update the data in the database.

Protecting Your Privacy

Red Orbit provides all of the required technological and organizational solutions for complete protection of your data. On the website, the transfer of sensitive personal and transaction data is carried out in safe mode using the SSL (Secure Sockets Layer) protocol. The data are encrypted with an up to 256-bit key even before leaving your browser, and are transferred to our server in encrypted form. That way the system prevents anyone from intercepting the personal and transaction data you are sending to our online store.